SMS Text Messaging
We are always looking at ways to improve our communication to patients.
SMS text messaging is currently being used by other organisations (including dentists, banks and schools) for appointment reminders and release of general information and from 1st May 2014, we are able to use this facility, with your permission.
Care will be taken to ensure that no personal information is released using this service and the Practice will continue to observe the strictest controls with regard to holding your personal information in confidence.
Initially, an SMS text message will be sent containing your appointment details once you have booked an appointment. A further message will be sent 48 hours before the appointment is due as a reminder.
In the future, we will be looking to introduce a more interactive form of SMS text messaging which will allow you to cancel your appointment by text if you are no longer available to attend. This facility will also allow us to send you health promotion initiatives such as flu jabs and NHS Health Check invitations.
If you have a mobile phone, are over 16 and would like to receive SMS messages then please complete the slip below and hand it in at reception.
You may withdraw your consent at any time by notifying Reception either verbally or in writing.
This service is now available for children up to 13 years of age. Parents / Guardians are able to register their children who are under the age of 13 years but once the child reaches their 13th Birthday this facility will be removed and Mobile Number below deleted from their patient record; this is to ensure that patient confidentiality is maintain as best as possible and you will receive prior notification from the Practice before this access is removed. The requesting parent/guardian must be registered at the same address as the child in order to access this service.
For now, this service is not available for 13 to 15 year olds, although they will be able to re-register in their own right from their 16th birthday.
If you would like to opt-in to receive these SMS Text Messaging Appointment Reminders, please complete the relevant form below and return it to reception:
Over 16s SMS Consent Form
Under 13s SMS Consent Form