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When We Are Closed

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

NHS111

NHS 111 is a relatively new service that's been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

Alternatively, when the surgery is closed an Out of Hours service is provided for urgent medical advice and attention at Stamford Hospital until 10.00pm and then at Grantham Hospital until 8.00am. 

Peterborough City Hospital is the nearest Accident & Emergency Department.

Accessing Medicines Out of Hours

If you run out of your medicines outside of the Dispensary normal opening hours and need some urgently, there are a few ways to get an emergency supply quickly, including if you're away from home.

You can use the NHS Pharmacy Service Search, call NHS 111, go to your nearest NHS Walk-in Centre or, if it's a real emergency, go to your nearest accident and emergency (A&E) unit.

For more information visit the NHS Choices website accessing medicines out of hours.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website