We are currently NOT asking patients to attend the surgery to verify their identity once you have registered for an Online service.
Instead, please email firstname.lastname@example.org with your full name, address and date of birth from your registered email account - if everything matches we will verify your Identity and grant full access to all online services
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies and vaccinations
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices.
Accessing your Online Account
You can book or cancel appointments, order your repeat prescriptions or view parts of your medical record by logging into your online access provider portal:
For the NHS App, download the relevant App by visiting https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
For Patient Access users, visit:
For Evergreen Life users, visit:
Problems Accessing Your online Account
If you experience problems accessing your online account please contact the relevant service provider support desk:
If you are a Patient Access User, visit https://support.patientaccess.com/
If you are an Evergreen Life User, visit https://e-life.co.uk/Help