Appointments

Due the the current COVID-19 pandemic we are asking patients NOT to attend the surgery to book appointments.

  • In the first instance we would ask that you use e-Consult. Please click here to access this facility.
  • Alternatively, please contact the surgery to book a telephone triage appointment

        Market Deeping Surgery – 01778 579000

        Glinton Surgery – 01733 252246

Please note that all calls to the practice are recorded to ensure safety and quality & may be used for training purposes.

Appointment Reason

When making your appointment you may find that the receptionist will ask you for a brief reason for your appointment.

This is so that your appointment is booked appropriately.

Some conditions or problems need longer than others and some conditions or problems are dealt with by specific clinicians.

This is particularly important when making an appointment to see the practice nurse,  phlebotomist and nurse practitioner.

You can give personal as your appointment reason but please bear in mind that we ask for a reason to help you get the best care from your clinician.

All staff are bound by the confidentiality act, including receptionists.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Every month there are approximately 150 appointments which are not kept. This equates to a whole week of GP time which is lost every month.

Urgent Appointments

Urgent cases are seen on the day, however, if you want to see a specific Doctor you may have to wait longer than normal. Urgent cases are those that require attention by a doctor on the same day, and cannot otherwise wait for a routine appointment.

Please note that the on-call doctor is dealing with serious medical complaints, and misusing this service could endanger other patients who are in need of a prompt consultation.

Patients on repeat prescriptions or those requiring ongoing services (i.e. continual contraception) should pre-plan and arrange to see the doctor in a routine clinic. Please note that a trained nurse can assess and issue repeat contraceptive prescriptions at the treatment room reception.

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