It is important that we receive 72 hours (3 working days) notice of your requests and would be grateful if all repeat items could be ordered simultaneously. We do not open at weekends or Bank Holidays and that you should order well in advance to ensure that you have adequate medication during these times.
Please order your Repeat Medication:
Using the Paper Copy - we are currently NOT accepting paper repeat prescriptions due to the coronavirus infection risk,
Via your Online Account - if you do not have an Online Account you can register with one of the Online Service Providers listed on our Online Services page.
Over the Telephone by calling 01778 579000 option 2 - please be aware that the telephones are currently under a lot of pressure and answer times are much longer than usual.
It is very important you arrange a medication review BEFORE to your review date. We are asking patients to complete the medication review questionnaire via eConsults as this will allow your doctor as review your medication quicker than having to answer the questions during a telephone consultation, if required. If you have not arranged a medication review, your prescription request may be refused.
lf you have recently been to hospital as an in-patient or out-patient and your drugs have been changed, we would recommend you check your list of medications online BEFORE your next prescription is due.
Staff do not have the authority to implement any changes or requests without your doctor's approval.