The Deepings Practice

New appointment system from 2nd March 2026: GP triage

Simply click the image below during opening hours to submit a health problem online

  1. Fill in details about your health problem. Please follow our advice on what to write (see the advice on what to write when submitting a health problem section below).
  2. This will go confidentially to a GP who will decide next steps (GP triage).
  3. The practice will contact you, usually the same day, with a response eg a link to select an appointment.

  4. If your condition changes or your symptoms worsen while you are awaiting a response, please contact NHS 111 for further advice.

  5. Please fill in 1 problem per form. If you fill in more than 1, the GP will choose the first problem listed on the form to triage only.

  6. If you fill in an urgent problem you must expect to be called at short notice and may be asked to come in in person. If you are unable to fulfil this criteria please attend another local urgent care facility (spalding/stamford/PCH)

  7. If you are requesting help with an urgent problem please fill the form in as early as possible, ideally before 12pm to give you the best chance to receive treatment from the practice that day.

  8. Your booking link is valid for 7 days, please keep trying as new appointments are made available every day. If your booking link has expired then please complete an admin triage form requesting a new one be sent to you.

Patients with a reason why they are unable to use the online form can contact reception. Staff will write down what you say and submit it for you. Please note your case will not be triaged by a GP any quicker by contacting reception instead of using the online form.

The GP triage system helps make appointments fair and efficient, assigning the right care and level of urgency based on each clinical case.

To see the Frequently Asked Questions (FAQs) regarding GP Triage, please click here

If you require urgent medical help which cannot wait until the surgery reopens, please call NHS 111 for assistance or visit www.111.nhs.uk

We have recently introduced new software in the dispensary. While we hope this will not affect your experience, we are currently running slightly behind schedule as we familiarize ourselves with the new system. Thank you for your patience and understanding during this transition.

Notice to Dispensing Patients

Please be advised that repeat prescription slips will no longer be automatically included with dispensed medication.

Patients who are able to do so are encouraged to order their repeat prescriptions online using one of the available services, such as the NHS App.

If you are unable to order your medication online, a repeat prescription slip can still be provided upon request. Please speak to a member of the practice team if you require one.

Thank you for your cooperation.

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Use the buttons below to quickly and easily access our main services

Submit a health problem
Online Services
Deeping Surgical
Submit an admin request
Sick Note/Fit Note
New Patient Registration

The Deepings Practice

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