HR Assistant
Hours: M-F : 30 hours per week (09.00-15.00)
Pay: Dependent on experience
Report to: HR Lead
Experience:
- Human resources: 2 years (required)
Licence/Certification:
- CIPD (preferred)
Work Location: In person
About us:
The Deepings Practice is a large practice based in Market Deeping with a branch site at Glinton, we serve over 24,000 patients. The Deepings practice has a large team of clinical and non-clinical staff lead by seven partners and a full senior management team. We have a CQC score of Good and strive for excellence in all areas of patient care. We have a strong focus on health promotion and personalised care, supporting patients to make informed decisions about their health and social care. We are a dynamic, friendly, and supportive team with experience in training GPs and other healthcare professionals.
Job Summary:
· To assist in all HR related tasks at the Practice.
· To provide advice and support to Line Managers on people issues ensuring an efficient and professional HR service is consistently delivered to the site at all times and that all decisions taken are in line with agreed policies and procedures.
· Act as a point of contact for all general day to day HR issues relating to the Practice.
· Assisting in order to meet the needs of current employees, prospective employees and Senior Managers in terms of reporting and recruitment.
How to apply:
If you are ready to take on a new challenge and believe you have the skills we are looking for, we would love to hear from you.
To apply: Please submit your CV and a supporting statement explaining your relevant experience and why you would be suitable for the role.
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The Deepings Practice is committed to equality, diversity and inclusion and welcomes applications from candidates with the skills and experience to fulfil the role.
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Closing date for applications: 30 November 2026
Reception Operations Lead
The closing date is 27 November 2026
Job summary
We are Recruiting a Reception Operations Lead
The Deepings Practice | Market Deeping and Glinton
Hours: 37 hours per week Salary £30,868.06 to £32,797.32 a year
Contract Permanent
Working pattern Full-time
Location: Primarily Market Deeping, with cover at Glinton Branch Surgery as required
Reports to: Practice Manager and Partners
Are you an experienced, organised and people-focused leader looking for your next challenge?
The Deepings Practice is looking for a proactive and motivated Reception Operations Lead to lead our reception service and Rota Team across our two practice sites.
We are a large, busy GP practice caring for over 22,000 patients. We are committed to providing a high-quality, accessible and patient-centred service, and we are looking for someone who can help us deliver this consistently while supporting our staff to work effectively as a team.
This is an important leadership role for someone who enjoys managing day-to-day operations, developing colleagues, solving problems and finding practical ways to improve services.
Main duties of the job
Job Overview
You will have overall operational responsibility for the reception service, working closely with our two Reception Shift Leads, the Rota Team, the Practice Manager, partners and clinical colleagues.
Your responsibilities:
- Leading reception operations across Market Deeping and Glinton, ensuring appropriate staffing, effective workflows and consistent service standards.
- Managing and supporting staff, including setting expectations, providing feedback, conducting appraisals, identifying training needs and addressing performance concerns.
- Overseeing staffing and rotas, including reception staffing arrangements, annual leave coordination and ensuring adequate cover during periods of absence.
- Leading the Rota Team, ensuring clinical rotas are completed accurately and on time, Omni Rota is updated daily and appointment books are loaded onto SystmOne within agreed deadlines.
- Maintaining high standards of patient service, supporting colleagues with difficult enquiries, resolving operational issues and helping manage complaints appropriately.
- Ensuring policies and procedures are followed, with particular attention to confidentiality, information governance, patient safety and consistent working practices.
- Driving improvements, identifying operational pressures, monitoring performance and implementing agreed changes to improve efficiency and patient experience.
You will also provide practical support to the reception team when required to maintain safe and effective service delivery.
About us
Why join The Deepings Practice?
This is an opportunity to develop your leadership skills and make a real difference to the daily experience of patients and colleagues.
You will be part of a supportive team, working closely with the Reception Shift Leads to help deliver a reliable, welcoming and efficient service across our practice sites.
If you enjoy helping others, solving problems and taking pride in getting things right, this could be the next step for you.
How to apply
If you are ready to take on a new challenge and believe you have the skills we are looking for, we would love to hear from you.
To apply: Please submit your CV and a supporting statement explaining your relevant experience and why you would be suitable for the role.
The Deepings Practice is committed to equality, diversity and inclusion and welcomes applications from candidates with the skills and experience to fulfil the role.
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Reception Shift Lead
The closing date is 27 November 2026
Job summary
We are recruiting a Reception Shift Lead
The Deepings Practice | Market Deeping and Glinton
Hours: Part-time 28 Hours per week
Salary £18,979.69 to £24,819.59 a year
Contract Permanent
Location: Market Deeping and Glinton Surgery
Reports to: Reception Operations Lead and Practice Manager
Are you an experienced receptionist ready to take the next step?
The Deepings Practice is looking for an enthusiastic, organised and approachable Reception Shift Lead to support the day-to-day running of our busy reception service across our two practice sites.
We care for over 22,000 patients and are committed to providing a high-quality, accessible and patient-centred service. We are looking for people who can lead by example, support colleagues and help ensure our reception service runs smoothly, even during busy and challenging periods.
This is a hands-on role, combining normal receptionist and administrative duties with additional responsibility for coordinating daily activities and providing guidance and support to the wider team.
Working alongside the Reception Operations Lead, you will help ensure reception is organised, appropriately staffed and delivering a consistent service.
Main duties of the job
Your responsibilities will include:
- Coordinating daily reception activity, including allocating tasks, organising lunch breaks and helping the team manage busy periods.
- Supporting colleagues, answering routine queries, explaining procedures and helping staff follow agreed protocols.
- Helping new starters settle in, providing buddy support and practical guidance during induction and training.
- Delivering excellent patient service, dealing with enquiries professionally, supporting patients with their needs and helping resolve routine concerns.
- Maintaining accurate records, supporting patient registrations, processing information and completing administrative tasks within agreed timescales.
- Supporting appointment and clinic arrangements, communicating changes and assisting with room changes, cancellations and other operational tasks as required.
- Maintaining standards and safety, ensuring procedures are followed and highlighting any outdated protocols, risks or concerns.
- Communicating effectively, keeping colleagues informed of staffing changes, daily priorities and important handover information.
- Providing hands-on cover when required to maintain a safe and effective reception service.
You will be a key point of support for colleagues during the working day, helping to create a calm, organised and cooperative environment. Any complex staffing, performance, clinical or safety concerns will be escalated to the appropriate manager.
About us
Why join The Deepings Practice?
This is an opportunity to develop your leadership skills and make a real difference to the daily experience of patients and colleagues.
You will be part of a supportive team, working closely with the Reception Operations Lead and fellow Shift Lead to help deliver a reliable, welcoming and efficient service across our practice sites.
If you enjoy helping others, solving problems and taking pride in getting things right, this could be the next step for you.
How to apply
If you are ready to take on a new challenge and believe you have the skills we are looking for, we would love to hear from you.
To apply: Please submit your CV and a supporting statement explaining your relevant experience and why you would be suitable for the role.
The Deepings Practice is committed to equality, diversity and inclusion and welcomes applications from candidates with the skills and experience to fulfil the role.
Clinical Services Coordinator
An exciting opportunity has arisen to join the Deepings Surgical Team in a pivotal surgical team role.
We are seeking an ambitious and forward-thinking individual to become our new Clinical Services Coordinator. This newly created position offers a unique chance to play a key role in shaping the future of both Deepings Surgical and Welland Clinic Ltd as our services continue to grow and evolve.
Working at the heart of service development, you will have the opportunity to influence strategy, drive innovation, and support excellence in patient care. Comprehensive training, mentoring, and ongoing professional development will be provided, empowering the successful candidate to develop their leadership skills and make a lasting impact across both organisations.
Employment Details
This post is full time 37 hours over 5 days
Salary: £28,938.81–£32,793.32 per annum (dependent on experience).
Pension: Subject to discussion and confirmation
Annual Leave: 28 days, increasing to 30 days after two years' continuous service, plus pro-rata bank holidays.
On-site parking
Job Summary
The Clinical Services Coordinator is responsible for the day-to-day operational coordination of the Community Surgical Scheme and NHS Cataract Service at The Deepings Practice. The post holder will help ensure that patient pathways, theatre lists, waiting lists and administrative processes run efficiently, and will provide leadership and support to the CSS Administration Team.
The role also provides operational and administrative support to Welland Clinic Ltd as its private services develop. This includes coordinating agreed patient pathways, maintaining administrative processes and supporting activity reporting and the implementation of agreed services.
This is a practical, hands-on operational leadership role. Strategic decisions about service expansion, commercial development, pricing and investment remain with the Practice Manager, Clinical Lead GP and Partners. Training, mentoring and opportunities for professional development will be provided.
The post is employed by The Deepings Practice. Duties undertaken in support of Welland Clinic Ltd will be governed by a formal intercompany arrangement between the two organisations
To apply: Please submit your CV and a supporting statement explaining your relevant experience and why you would be suitable for the role.
licb.
The Deepings Practice is committed to equality, diversity and inclusion and welcomes applications from candidates with the skills and experience to fulfil the role.
Closing date for applications is 30 November 2026