Receptionist / Administrator
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
To provide administrative support to assist in the running of the Practice.
Main Duties:
Reception:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Process all email correspondence received, including AccuRx’s in a timely manner according to timescales required.
- Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
- Assist in all administration related to the work of the reception team.
- Administration:
- Enter/scan patient information on to the computer as required.
- Deal with incoming post and issue to relevant departments.
- Patient notes and correspondence:
- Retrieve and re-file records as required following practice procedures.
- Ensure correspondence, reports, results etc are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.
- General:
- Ensure the waiting room is kept tidy (in turn with other staff).
- Premises:
- Open up premises at the start of the day if required and make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that all close down procedures for Reception are completed.
- Ensure that all new patients are registered onto the computer system promptly and accurately as necessary.
- Undertake any other additional duties appropriate to the post as requested by the Reception Supervisors or Practice Manager.
Job Type: Full-time
Pay: £11.44 per hour
Expected hours: 27.5 per week
Mon – 13:00-20:00, Tue – 08:00-18:30, Wed – 13:00-18:30, Thurs - off, Fri - 13:00 – 18:30
Application deadline: 29/11/2024
To apply for this please email your CV and a Cover Letter to
Finance Administrator
Job Summary:
The post holder will have previous financial experience, ideally within a primary care environment, and be able to support the overall smooth financial operation of the business.
The post holder will have excellent communication skills and liaise regularly with the Practice Manager, partners and accountants to present accurate and timely financial information whilst maintaining confidentiality.
Working within the Finance Team the post holder will ensure the smooth and efficient financial operation of The Deepings Practice. This will include general book keeping using Xero accounts package making payments, raising invoices, all claims and producing timely and accurate preparation of financial information for management accounting and statutory reporting purposes.
The post holder will ensure the effective running of the financial operation of a business including, processing bank transactions, reviewing all NHS and non-NHS claims, NHS and dealing with a range of internal and external stakeholders.
The main purposes of the role are to administrate and assist with all aspects of practice finances, optimising efficiency and financial performance, ensuring the practice achieves its long-term strategic objectives. Through innovative ways of working, drive to achieve NHS targets and changes within a GP surgery.
Main Duties:
The following are the core responsibilities of the post holder. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels.
· Administrate practice finances, maximising income and reducing expenditure – reviewing budgets.
· Assist finance lead with cashflow reporting and forecasting.
· Review all income and expenditure statements, identifying any inaccuracies and rectifying such issues.
· General bookkeeping, including all financial ledgers and reconciling bank statements.
· Assist with VAT returns.
· Maintain an effective system for the handling of petty cash and cheques.
· Submit year-end figures under supervision of finance lead/practice accountants.
· Assist Finance and contracts lead in presenting financial forecasts with P&L to partners in a quarterly meeting.
· Maintain an effective working relationship with the ICB, ensuring the practice receives a proportionate and equitable allocation of resources.
· Partake in audit as requested by the audit lead.
· Attend any external meetings pertinent to the role of Finance Administrator.
· Assist Finance and Contracts lead.
This job description is not exhaustive and will evolve further as the Finance team develops.
Contribution to the Implementation of Services:
The post-holder will:
· Apply Practice policies, standards and guidance.
· Discuss with other members of the team how the policies, standards and guidelines will affect own work.
· Participate in audit where appropriate.
Job Type: Full-time
Pay: From £13.50 per hour
Expected hours: 37 per week
Benefits:
Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Schedule:
Monday to Friday
Experience:
Administrative experience: 2 years (required)
Work Location: In person
Application deadline: 29/11/2024
To apply for this please email your CV and a Cover Letter to
Business Development Procurement Manager (6-month Fixed-Term Contract)
Role Summary: The Deepings Practice, a leading healthcare provider, seeks an experienced Business Development/ Contract Procurement Manager to join our team. As the newly built theatre comes into operation, we are committed to acquiring NHS contracts to enhance patient care and services. This pivotal role involves collaborating with internal stakeholders, suppliers, and senior leaders to drive successful contract management and strategic procurement.
Responsibilities:
- Develop strong relationships with internal and external contacts across the organisation and supplier base to procure new NHS Contract.
- Provide commercial support for major projects, including business case development and tender documentation.
- Lead in the design and implementation of innovative commercial solutions, ensuring value for money.
- Actively support the achievement of organisational objectives, adhering to governance and risk management guidelines.
- Offer subject matter expertise on complex commercial issues, mentoring team members and stakeholders.
- Implement robust performance management principles for clear reporting and progress tracking.
Requirements:
- Proven experience in procurement, contract management, and negotiation.
- Knowledge of NHS contracts and healthcare regulations.
- Strong communication, analytical, and leadership skills.
- Ability to work in a dynamic, delivery-focused environment.
What We Offer:
- Competitive salary based on experience.
- Commission structure for successful contract acquisitions.
- Flexible working arrangements.