Booking an Appointment
Some problems may not need an appointment and may be answered via Patient Triage.
- Book in person at Reception
- Book Online using the NHS app or our online consultation tool
- Alternatively, please contact the surgery to book a telephone triage appointment by calling 01778 579000.
Please note that all calls to the practice are recorded to ensure safety and quality and may be used for training purposes. You may request that recording is stopped at any time.
As part of South Lincs and Rural PCN (SLRPCN) we offer evening and weekend appointments outside of our normal GP practice hours.
The hours are:
Monday to Friday - 6:30pm to 8:00pm
Saturday - 8:30am to 12:00pm
To book, please contact the practice in the usual way.
Please note:
These appointments are open to all patients registered at a practice within our PCN area. The appointment may not be available at our practice should you wish for a specific day, however we endeavour to find you an appointment either with our practice or one close by.
When making your appointment you may find that the receptionist will ask you for a brief reason for your appointment.
This is so that your appointment is booked appropriately.
Some conditions or problems need longer than others and some conditions or problems are dealt with by specific clinicians.
This is particularly important when making an appointment to see the practice nurse, phlebotomist and nurse practitioner.
You can give personal as your appointment reason but please bear in mind that we ask for a reason to help you get the best care from your clinician.
All staff are bound by the confidentiality act, including receptionists.
Please let us know that you have arrived for your appointment otherwise the clinician will not know you are waiting.
You can use the self check-in screens to arrive yourself for your appointment at the surgery, these are available at both the Market Deeping and Glinton sites.
If you experience any problems checking yourself in upon arrival, then please let the Receptionist know.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
You can cancel your appointment online or by calling the dedicated telephone cancellation line, 01778 579000, option 1, option 1.