Access to your Health Record

Introduction

In accordance with the UK General Data Protection Regulation, patients (data subjects) have the right to access their data and any supplementary information held by The Deepings Practice. This is commonly known as a subject access request (SAR).

Data subjects have a right to receive:

• Confirmation that their data is being processed
• Access to their personal data
• Access to any other supplementary information held about them

Options for access

As of April 2016, organisations have been obliged to allow patients access to their coded health record online. As of April 2020, this service now enables the patient to view their prospective full medical record. Prior to accessing this information, you will have to visit the organisation and undertake an identity check before being granted access to your records.

In addition, you can make a request to be provided with copies of your health record. To do so, you must submit a SAR form. This can be submitted electronically or alternatively, a paper copy of the SAR is available from reception. You will need to submit the form online or return the completed paper copy of the SAR to the organisation. Patients do not have to pay a fee for copies of their records.

Accessing your Data using the NHS App

The easiest way to access your records is via the NHS app, the App puts everything you need in one place providing access to your records, test results, repeat prescriptions and many other services. Click here for more information

Time frame

Once the SAR form is submitted, The Deepings Practice will aim to process the request within 28 days; however, this may not always be possible. The maximum time permitted to process SARs is one calendar month.

Exemptions

There may be occasions when the data controller will withhold information kept in the health record, particularly if the disclosure of such information is likely to cause undue stress or harm to you or any other person.

Data controller

At The Deepings Practice the data controller is any Employee at the Practice and should you have any questions relating to accessing your medical records, please ask to discuss this with any data controller.