Purpose

The Deepings Practice is committed to protecting the confidentiality, privacy and security of all personal information entrusted to us.

This policy sets out how the Practice will receive, investigate, manage and respond to complaints relating to the handling, use, disclosure or protection of personal data.

The Practice recognises that patients, staff and other individuals have the right to raise concerns if they believe their personal information has not been handled appropriately.

Complaints will be managed fairly, promptly, sensitively and in accordance with applicable data protection legislation and NHS requirements.

Full policy can be viewed by clicking on the box to your right.