Zero Tolerance Towards Physical Violence and Verbal Abuse

NHS Staff must be able to come to work without fear of violence, abuse or harassment from patients or their relatives. 

The NHS has a zero tolerance attitude towards violence.

Violent, threatening or abusive behaviour including shouting and swearing will not be tolerated at this practice.

Patients who act in such a manner will be asked to leave the premises; the Police may be called and you could be removed from our patient list.

Our staff are here to help you, please treat them with respect.

We take bullying/threatening, inappropriate behaviour or undermining remarks about staff on Social Media or other online internet platforms very seriously and this will not be tolerated.  We will take action to manage this type of behaviour.  Any such action may result in reporting the patient to the police in regard to sections 2, 2A, 4 or 4A Protection from Harassment Act 1997, or offences under the Malicious Communications Act 1988 and Communications Act 2003.